Privacy Policy

At Gyamfi Menswear, your privacy matters to us. This policy explains what information we collect when you visit or shop on gyamfimenswear.com, how we use it, and the choices you have. We handle personal data in line with Ghana’s Data Protection Act, 2012 (Act 843).

Browsing Our Website

You can browse our website and collections without sharing any personal information with us. We do not link visitor statistics to any individual’s personal details.

Information We Collect

When you place an order, create an account, subscribe to our newsletter or contact us, we may collect:

  • Your name
  • Delivery address
  • Phone number
  • Email address
  • Order details, such as the items you buy and your order history

We only collect the information we need to serve you well. We do not ask for more than necessary.

How We Use Your Information

We use your information to:

  • Process, deliver and keep you updated on your orders
  • Respond to your questions, requests and complaints
  • Handle returns, exchanges and refunds
  • Send you news and offers, but only if you have subscribed
  • Understand how customers use our website, so we can improve our products and service

Payments

Payments made on our website are processed securely by trusted third-party payment providers. We do not see or store your full card details or Mobile Money PIN. We will never ask you for your PIN, password or full banking details by phone, email or WhatsApp.

Sharing Your Information

We will never sell your personal information. We only share it where necessary to complete your order, for example:

  • Delivery partners (such as Yango): your name, address and phone number, so your order can reach you
  • Payment providers: to process your payment securely

Otherwise, we will not share or transfer your information to any other company without your consent, unless we are required to by law.

Newsletter & Marketing

If you subscribe to our newsletter, we may send you emails about new arrivals, special offers and events. You can unsubscribe at any time using the link at the bottom of any email we send, or by contacting us directly.

Cookies

Our website uses cookies to keep your shopping bag working, remember your preferences, and understand how visitors use the site. Cookies do not store personal details such as your name or address. You can disable cookies in your browser settings, but some parts of the website, such as checkout, may not work properly without them.

Keeping Your Information Safe

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access. Our website uses a secure (SSL) connection, and access to customer information is limited to those who need it to run the business.

How Long We Keep Your Information

We keep your information only as long as we need it to fulfil orders, provide support, and meet our legal and accounting obligations.

Your Rights

You have the right to:

  • Ask what personal information we hold about you
  • Ask us to correct any information that is wrong or out of date
  • Ask us to delete your information, where we are not required to keep it
  • Stop receiving marketing messages at any time

To make any of these requests, contact us using the details below.

Third-Party Websites

Our website may contain links to other websites, such as our social media pages. Those websites have their own privacy policies, and Gyamfi Menswear is not responsible for how they handle your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this policy or how we handle your information, please get in touch: